ANSWER - Single Most Valuable Marketing Lesson
Posted on 18 October 2007 by DeanHunt
Recently I mentioned the Single Most Valuable Marketing Lesson, then I teased you with a clue, but today, I reveal the answer.
Many of you were correct in your guesses, many of you were very close, and some were wrong, but gave good advice anyway.
1. Looking at someone else’s holiday photos
2. Listening to a dream somebody has had
The above are the two clues. We revealed that these two things are incredibly boring. But here is the thing… they are incredibly boring to everyone… except the person who went on the holiday, or had the dream.
Why is this?
How can something be so fascinating, and so boring at the same time?
Simple, it is all about being able to relate to something.
The person who went on the holiday is seeing those photos and remembering all the great times, remembering the smells, the air, the excitement etc… but the other person just sees a boring beach.
I see many people, especially on blogs, who write like this:
“Today I think I will take my dog for a walk, the problem with my dog is that he always chases after cats, this annoys me because the lady next door…. blah blah”
Why do we care?
We don’t!
So as webmasters, bloggers, business people, and humans in society… we MUST be able to relate our messages and stories to other people.
There are two ways of doing this:
1) Focus on the reader. This will change your writing style, from ME to YOU.
I am not going to name drop, but I spoke with a leading copyright expert in Washington recently, and he said that for every instance you use the word “I”, “me” or “mine” you should have used “you”, “yours” “you are” at least three times.
This is especially vital if you are trying to sell something.
2) Avoid the details. My father and brother came to visit my new house in Madrid recently, I had sooo much I wanted to show them. But you know what? I did a one minute tour of the home and nothing more.
Why?
I knew that I could easily have spent two hours showing them our kitchen blender, our digital scales, our patented window latches that nobody else in Madrid can use… hell, I could have shown them every compartment of our huge walk-in closet… but whilst it would have been fascinating for me… they would have been suicidally bored.
People don’t care about the details, especially YOUR details.
So next time you are writing any content for your site, remember, it is not about you, it is about your readers. Make them feel involved, and you will convert more leads, make more sales, and get more readers.
Dean






October 18th, 2007 at 7:21 am
Glad to know I was on target! Yes, this does make sense that you want your readers to feel validated and communicated with on your blog, because that’s what keeps them coming back.
Another way to do this is to respond to readers comments. because then you’re really expressing interest in what your readers thinks and have to say at an even more intimate level than in a post.
I think though that you need to distinguish personal blogs from marketing or general public blogs. It’s perfectly okay to write “Today I think I will take my dog for a walk, the problem with my dog is that he always chases after cats, this annoys me because the lady next door…. blah blah” in a personal blog if that’s the intention of the blog. I have a personal blog that’s really intended to be a journal of sorts, a chronicle of my days. and it’s intended for me, my friends, family, etc. So it’s definitely appropriate because the posts and the comments are all in that tone. But in a blog like Freelancing Tips>, I definitely am more interested in my readers feeling that I am focused on them above all else. I will definitely think more consciously about this when I blog.
thanks!
October 18th, 2007 at 10:55 am
I was close, I knew this rule but that’s something I sometimes forget. Good that YOU remind it to us.
October 22nd, 2007 at 9:57 am
Tell me, I’ll forget
Show me, I’ll remember
Involve me, I’ll understand
March 6th, 2008 at 5:06 pm
We should always remember the old adage, People don’t care how much you know….until they know how much you care!
thanks, Rick
March 6th, 2008 at 5:08 pm
I might also add that if we want to relate to people and make them feel important we need to realize that it is better to be INTERESTED rather than INTERESTING. Thanks, Rick