Categorized | Marketing, Beyond Business

What my dad told me about talking less.

Posted on 22 March 2006 by Lord Brar

An incident that took place between me and my dad (who was a Colonel in the Indian Army then) a few years ago has been doing the rounds in my mind since morning. It was during the Kargil War with Pakistan that Army Headquarters in here used to hold a daily media update.

During one of these telecasts (TV channels used to show it live), I just causally commented to my dad that these spokespeople must really know about the insider *real* situation. My dad told me that one rule that is always followed in the Army is that no one, at any level, is told more than what they require for their operational requirement.

That one thing really struck home with me! Too many times we just reveal too much that we actually venerate. But at the same time we indeed have to tell about certain things so that the person on job can actually do what we require him to do.

When faced with this question, just ask yourself — how much information does this person need for his operational requirement?

Knowing how to keep your mouth shut will save your a*s more times than you might want to believe. Maybe I’d go more in-depth on this topic sometime later.

2 Comments For This Post

  1. John Says:

    I agree and disagree… I am of the philosophy that I want everyone at every level of the organization to know what the plan is and what we hope to achieve from it. In business and most especially in war, things can change at a moments notice and it may not always be possible to communicate new directives to those following your orders. In knowing your mind, they can change direction to achieve the goal if difficulties should arise.

    The reason I disagree with full disclosure is that people talk and whether its battle or war, surprise and speed are the key elements of victory.

    Ideally then, one should let the organization know the general direction and the aim of its pursuits but only relay the specifics of a given misson or effort moments before the understaking.

  2. Lord Brar Says:

    I absolutely agree with you John. :) And, isn’t that exactly what I was saying above? ;)

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This is a viral video from Youtube that is getting a lot of attention.

I will let the author set the scene:

It was back in Oct 2005.

My wedding was about a month to go and I decided to make a memorable event for my future wife. But, I and she were working and due to preparation of wedding, I didn’t have enough budgets for expensive proposal. While I was considering for the event, I remembered what she said in the past. “Wow it would be great if I can get a chance to go in the room with full of yellow post it just like Sang Sang Plus” (Sang Sang Plus is one of the famous talk show (TV program) in Korea and they prepare a room with full of yellow post it - questions from fans to famous celebrity)

I wrote all the happy memories that I had with my wife in 5,940 post it. It took me 4 days & 5 nights to write everything and post it in the bathroom. (I tried main living room first, but, due to surface of wallpaper, I had to change the place) Once we back from honeymoon, we took all the post it off and kept it in the box until now.

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